Is Your IT System Knowledge Stored In The IT Person’s Head?

Passwords should be stored in a secure place, not just in someone’s head, not on an Excel sheet and not on a Post-It note stuck in a desk drawer.

Terry Childs famously refused to hand over the administrative passwords for core network devices after a dispute with the San Francisco Department of Telecommunications and Information Services in 2008.

Even though Childs eventually got jail time, the city incurred huge financial losses during its administrative lock-out.

This need not happen to your business.


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